Frequently Asked Questions

Yes you will, this will include not only at the project start-up but also throughout the build including fortnightly sit meetings and direct contact through email and phone.

You will be able to visit the site whenever you would like but, due to OHS you will need to be occupied by either the builder or our site manager. 

Yes we include a 3 month maintenance program where any items that arise during this period are noted and then at the end of the 3 months our maintenance manager will meet with you to go through these matters and establish a suitable time to rectify these if applicable. 

Yes you can, whilst we provide a standard list of inclusions to establish a quotation, one of the benefits of using a custom home builder is that you are able to change these to suit your specific requirements and will be notified if there are any changes in price before we proceed.

Yes we do, you have the peace of mind that you are covered for any non-structural defects for 1 year and any structural defects should they occur, for 6 ½ years. You are also covered by the manufacturers warranties which can be anywhere from 2 years for toilets and 25 years for the termite barrier. 

If the builder is a company they need a company builders licence and the company needs a supervising builders licence. This might not be the director of the .

Make sure the builder has public liability for at least $10,000,000. Construction insurance covers the cost of the building up until handover to the owners. This is when you need to take over insurance coverage.  

Maximum deposit allowable by law is 5% and this will be in any home building contract. 

Take the time to read through references and check them. Look for a builder who has established good relationships and an underlying trust with their clients.